Horspool Luxury Retreat

General FAQ's

No, we ask you to bring your own bags.

on Thursday January 29 by demouser

General Facilities

We supply 2 toilet rolls in each bathroom, but you may wish to bring some in addition.

on Friday September 19 by demouser

Yes we supply a set of towels per person, to include a bath and hand towel, in the bedrooms. We do not however provide towels for the swimming pool.

We also provide a Hand Towel in the Utility and Lobby Wash-rooms.

on Friday September 19 by demouser

There is hand wash in all of the bedroom en-suites and toilets, but no Shower Gel or Shampoo.

on Friday September 19 by demouser

We Provide 1 hair-dryer in each of the bedrooms; these are usually placed in the top draw.

on Friday September 19 by demouser

Sky Package, to include Movies & Sports Channels in the Lounge Area.

on Friday September 19 by demouser

Yes, Free unlimited wireless Wi-Fi is available in all the rooms. Please note if there are a lot of users connected to the Broadband at one time, the speeds maybe slower.

on Friday September 19 by demouser

The Pool table is American with a slate top.

on Friday September 19 by demouser

If using the Jacuzzi Bath, please ensure the water is well above the jets.

on Friday September 19 by demouser

Yes if the property is available, our main viewing time is on a Thursday after 4pm.

on Thursday January 29 by demouser

Yes, Luke the Manager and Laura, the Assistant Manager, stay on site but away from the Property, in case of any calls during your stay with us.

on Thursday January 29 by demouser

Yes, both Luke, Manager and Laura, Assistant Manager, are available at your convenience and numbers are provided.

on Thursday January 29 by demouser

Yes, we can, please request details.

on Thursday January 29 by demouser

Yes, we do, please request details.

on Thursday January 29 by demouser

Yes, subject to availability, please request details.

on Thursday January 29 by demouser

Yes, please see our access statement, under About, Access Statement.

on Thursday January 29 by demouser

Yes,it is in the main lounge and it has an auxiliary cable.

on Thursday January 29 by demouser

Yes, using a HDMI Cable (not provided).

on Thursday January 29 by demouser

Yes in all rooms except the kitchen.

on Thursday January 29 by demouser

No, we ask you to bring your own bags.

on Thursday January 29 by demouser

No, we have 2 large commercial bins at the entrance to the Property.

on Thursday January 29 by demouser

No, as we are classed as a commercial property, you do not need to recycle, to include any glass bottles.

on Thursday January 29 by demouser

Yes, they are left available in the wardrobe for you.

on Thursday January 29 by demouser

Yes, there are radiators upstairs. During cold weather we also leave free standing heaters in the house, which are on a thermostat for you to control.

on Thursday January 29 by demouser

Not in the Property, but we provide a commercial sized ash tray on the wall in the Courtyard, for your convenience.

on Thursday January 29 by demouser

Yes, but ask for these to be removed after your stay and use white tack. Please see our Booking T & Cs in case of damage to the walls.

on Thursday January 29 by demouser

See "Services" Local Services, Food, Local Pubs & Restaurants.

on Thursday January 29 by demouser

Yes, the main supermarkets visit all the time.

on Thursday January 29 by demouser

Yes, please provide the following: Taking the turning to Gibsmere, stay on the Rd to the very end, do not take any turnings, as the Rd ends at the Property.

on Thursday January 29 by demouser

Please let us know your preferred menu and we can assist with a recommendation.

on Thursday January 29 by demouser

The reason for this is our Catering Company knows the kitchen and appliances well. We do not want you to be disappointed on the day, with burnt or cold food.

on Thursday January 29 by demouser

Yes, we have 20 acres surrounding the house, which is private gated land. We are just 2 fields away from the River Trent. Please request details.

on Thursday January 29 by demouser

Yes, please see our Services, Beauty for recommendations.

on Thursday January 29 by demouser

Yes, please see our Services page under Weddings.

on Thursday January 29 by demouser

Yes, but over a weekend the rates remain the same due to high demand. However we do offer reduced rates, Monday to Thursday for lower numbers.

on Thursday January 29 by demouser

Yes, but please see our Booking T & Cs and check the Company chosen has Insurance in case of any breakages.

on Thursday January 29 by demouser

Yes, we can provide this service for you, please request details.

on Thursday January 29 by demouser

Yes, we can provide this Service for you, please request prices and book an appointment at your chosen time.

on Thursday January 29 by demouser
No, not unless we are aware and have given our permission.Please see our Booking T & Cs in regards to this strict policy. We have CCTV and we may use this, if we need to make a charge for additional guests visiting.
on Thursday January 29 by demouser

Yes, we are a child friendly property and provide 2 travel cots, (no bedding) a high chair and stair gate.

on Thursday January 29 by demouser

Yes, this is done within 7 days, subject to our Booking T & Cs being met.

on Thursday January 29 by demouser

We leave a mixture of Beverage Sachets to include Fair Trade Tea, Green Tea, Squash, Hot Chocolate, Coffee and Sugar. Milk is also left available in the fridge. Chocolates are left with our compliments.

on Friday September 19 by demouser

Yes, see our Services,Transport.

on Thursday January 29 by demouser

It is a 7ft slate pool table.

on Monday June 29 by demouser

Yes, please request details.

on Thursday January 29 by demouser

Yes, we have 2 travel cots, although do not supply the bedding and 1 stair gate. Please request when booking.

on Thursday January 29 by demouser

Yes we leave these available in the Utility Room.

on Thursday January 29 by demouser

A mixture. Feather and Hollow Fibre. Both have hypoallergenic pillow case covers.

on Thursday January 29 by demouser

Kitchen & Dining


The Kitchen is equipped with cutlery, crockery, cooking utensils and bowls, glasses, to include Champagne Flutes etc. pots and pans for up to 35 from Jun 2017.

on Friday September 19 by demouser

Currently we seat 25, however from June 2017 this will be 35.

on Friday September 19 by demouser

The kitchen table seats 8.

on Friday September 19 by demouser

The kitchen has a cleaning spray, cleaning cloths, tea towels, dishwasher tablets and washing up liquid for your stay. There is also cling flm and tin foil for you to use.

on Friday September 19 by demouser

Yes, Salt and Pepper is provided.

on Friday September 19 by demouser

As we are a Self Catering Property, we initially supply enough for your arrival and also leave milk in the fridge. You may wish to bring some more along.

on Thursday January 29 by demouser

We supply enough green tea for your initial arrival.

on Thursday January 29 by demouser

Yes we have a Zip Tap in the kitchen. This supply's filtered hot and cold water.

on Thursday January 29 by demouser

Yes we provide the exact number that has been agreed for your stay.

on Thursday January 29 by demouser

Yes we can for that for you,. We also have a stair gate and 2 travel cots, although we do not provide the bedding.

on Thursday January 29 by demouser

Yes, we can supply a barbecue for you, but the gas bottle is a commercial size, so would need to be ordered at least seven days before arrival. Please request a cost, including delivery.

on Monday April 13 by demouser

Yes, we are happy to measure this for you and return half the cost if just up to half is used.

on Monday April 13 by demouser

Yes, if you can leave it as clean as possible for our next booking, that would save additional costs for cleaning.

on Monday April 13 by demouser

Yes, we provide black wipe-able table cloths.

on Monday June 29 by demouser

Width: 90cm Length: 708cm Height: 75cm

on Monday June 29 by demouser

Width: 80cm Length: 324cm Height: 70cm

on Monday June 29 by demouser

Yes, we provide these for you.

on Monday June 29 by demouser

No, but our Catering Company can provide these for you if requested and they are included in High Tea.

on Wednesday March 01 by pds_admin

Yes we have one available, alternatively, please see our Catering Company for high tea.

on Wednesday March 01 by pds_admin

Swimming Pool

We do not provide towels for the Swimming Pool.

on Friday September 19 by demouser

Yes, the heating is included in the cost of your stay.

on Thursday January 29 by demouser

Yes, as the pool is heated by a ground heat source pump, this can happen.

on Thursday January 29 by demouser

The pool temperature stays around 30 degrees. In cold spells, this can alter slightly. We provide a pool cover and this is best left over to avoid this, when not in use.

on Thursday January 29 by demouser

Yes, this is easily removed, however Luke can assist with this if required.

on Thursday January 29 by demouser

Yes, please request a set of keys, as there are 2 accesses from bedroom 7 and the Lobby.

on Thursday January 29 by demouser

We ask you not to, as if a glass gets broken, injury can occur.

on Thursday January 29 by demouser

Yes, but we ask you take them away with you at the end of your visit. We are not liable for any safety. Please see our Booking T & Cs.

on Thursday January 29 by demouser

Shallow end is 4ft, deep end 5ft.

on Thursday January 29 by demouser

No, the pool is to shallow for diving.

on Thursday January 29 by demouser

Yes, please request when booking.

on Thursday January 29 by demouser

10 x 3 metres.

on Wednesday March 01 by pds_admin