
General FAQ's
No, we ask you to bring your own bags.
General Facilities
We supply 2 toilet rolls in each bathroom, but you may wish to bring some in addition.
Yes we supply a set of towels per person, to include a bath and hand towel, in the bedrooms. We do not however provide towels for the swimming pool.
We also provide a Hand Towel in the Utility and Lobby Wash-rooms.
There is hand wash in all of the bedroom en-suites and toilets, but no Shower Gel or Shampoo.
We Provide 1 hair-dryer in each of the bedrooms; these are usually placed in the top draw.
Sky Package, to include Movies & Sports Channels in the Lounge Area.
Yes, Free unlimited wireless Wi-Fi is available in all the rooms. Please note if there are a lot of users connected to the Broadband at one time, the speeds maybe slower.
The Pool table is American with a slate top.
If using the Jacuzzi Bath, please ensure the water is well above the jets.
Yes if the property is available, our main viewing time is on a Thursday after 4pm.
Yes, Luke the Manager and Laura, the Assistant Manager, stay on site but away from the Property, in case of any calls during your stay with us.
Yes, both Luke, Manager and Laura, Assistant Manager, are available at your convenience and numbers are provided.
Yes, we can, please request details.
Yes, we do, please request details.
Yes, subject to availability, please request details.
Yes, please see our access statement, under About, Access Statement.
Yes,it is in the main lounge and it has an auxiliary cable.
Yes, using a HDMI Cable (not provided).
Yes in all rooms except the kitchen.
No, we ask you to bring your own bags.
No, we have 2 large commercial bins at the entrance to the Property.
Kitchen & Dining
The Kitchen is equipped with cutlery, crockery, cooking utensils and bowls, glasses, to include Champagne Flutes etc. pots and pans for up to 35 from Jun 2017.
Currently we seat 25, however from June 2017 this will be 35.
The kitchen table seats 8.
The kitchen has a cleaning spray, cleaning cloths, tea towels, dishwasher tablets and washing up liquid for your stay. There is also cling flm and tin foil for you to use.
Yes, Salt and Pepper is provided.
As we are a Self Catering Property, we initially supply enough for your arrival and also leave milk in the fridge. You may wish to bring some more along.
We supply enough green tea for your initial arrival.
Yes we have a Zip Tap in the kitchen. This supply's filtered hot and cold water.
Yes we provide the exact number that has been agreed for your stay.
Yes we can for that for you,. We also have a stair gate and 2 travel cots, although we do not provide the bedding.
Yes, we can supply a barbecue for you, but the gas bottle is a commercial size, so would need to be ordered at least seven days before arrival. Please request a cost, including delivery.
Yes, we are happy to measure this for you and return half the cost if just up to half is used.
Yes, if you can leave it as clean as possible for our next booking, that would save additional costs for cleaning.
Yes, we provide black wipe-able table cloths.
Width: 90cm Length: 708cm Height: 75cm
Width: 80cm Length: 324cm Height: 70cm
Yes, we provide these for you.
No, but our Catering Company can provide these for you if requested and they are included in High Tea.
Yes we have one available, alternatively, please see our Catering Company for high tea.
Swimming Pool
We do not provide towels for the Swimming Pool.
Yes, the heating is included in the cost of your stay.
Yes, as the pool is heated by a ground heat source pump, this can happen.
The pool temperature stays around 30 degrees. In cold spells, this can alter slightly. We provide a pool cover and this is best left over to avoid this, when not in use.
Yes, this is easily removed, however Luke can assist with this if required.
Yes, please request a set of keys, as there are 2 accesses from bedroom 7 and the Lobby.
We ask you not to, as if a glass gets broken, injury can occur.
Yes, but we ask you take them away with you at the end of your visit. We are not liable for any safety. Please see our Booking T & Cs.
Shallow end is 4ft, deep end 5ft.
No, the pool is to shallow for diving.
Yes, please request when booking.
10 x 3 metres.